(4.7 / 5)2453+ Ratings

ContactsDirect Reviews

Are you looking for ways to save money when shopping at ContactsDirect. Our ContactsDirect coupon codes can help you do just that! Over 2453 customers have already used our coupons to save an average of $64 with ContactsDirect discount codes. There are currently 66 coupons available, so now is the perfect time to join in on the savings.
Get Coupons

Overall Rating

4.7
18 Reviews
  • 576%
  • 422%
  • 33%
  • 20%
  • 10%

About ContactsDirect

ContactsDirect.com is an online platform that specializes in providing a wide variety of brand name contact lenses. They offer lenses from major brands like Acuvue, Soflens, Air Optix, Optima, Proclear, Dailies, and Biomedics. They also provide specialized lenses such as toric, colored, multifocal, and daily disposable contact lenses. However, a valid contact lens prescription is required to purchase any type of contact lenses, even if you do not need them for vision correction.

In addition to contact lenses, ContactsDirect has partnered with GLASSES.COM to offer eyeglasses and sunglasses with a discount. They also offer a convenient online order process and free standard shipping. If a mistake is made when ordering, they provide customer service to correct the mistake and get the correct contacts to you. They also offer a 'Collect in store' service in almost 2000 LensCrafters or Sunglass Hut locations.

ContactsDirect is a division of Luxottica, which also owns Ray-Ban, Oakley, DKNY, and Prada. Luxottica has substantial holdings in eyewear retail, including Pearle Vision, Target Optical, and Sunglass Hut. Despite some complaints about customer service and product quality, many positive online reviews mention the wide selection of contact lenses and the convenience of home delivery.

ContactsDirect Pros & Cons

Pros & Cons of ContactsDirect

Pros

  • Affordability: ContactsDirect offers competitive pricing, often matching or beating competitors, especially with discounts and coupons.
  • Insurance Compatibility: The platform works directly with various vision insurance plans, simplifying the purchasing process for insured customers.
  • Discounts for Bulk Orders: Significant savings are available when ordering a year's supply of contacts, with discounts up to $100.
  • Price Matching: The company provides a price match guarantee, ensuring customers get the best deal available.
  • User-Friendly Tools: A vision assessment tool is available for those with outdated prescriptions, making it easier to order.

Cons

  • Confusing Refund Policy: The refund process can be unclear, particularly for defective orders, leading to potential customer frustration.
  • Limited Product Range: Only contact lenses are sold; there are no options for glasses or frames, which may not suit all customers' needs.
  • Shipping Times: Standard shipping takes 7 to 10 business days, which may be slower than some competitors, although expedited options are available for an additional fee.
  • Pricing Without Discounts: If no discounts are applied, prices may be comparable to other online retailers, lacking significant savings.

ContactsDirect Coupon & Discount Codes

End of Year Savings! $25 Off $200

Verified 1 day ago660 Uses
$25 OFF

Spring Sale! $50 Off $250

Verified 8 days ago500 Uses
$50 OFF

25% off $150 dailies colors or optix

Verified 7 days ago720 Uses
25% OFF

ContactsDirect Customer Reviews (18)

Sort by: Most recent
  • Most recent
  • Oldest
Rating: All
  • All
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star
Lauren Mann
Lauren Mann
verifyVerified Buyer

Amazing selection includin' lesser known brands

They don't just carry the big contacts brands. They got obscure and specialized brands for those of us with more unique prescription needs. Impressive variety!

Jun 11, 2023
Reece Ingram
Reece Ingram
verifyVerified Buyer

Simple online process, no headaches

The website makes ordering so simple and self explanatory. No headaches or confusion involved like some other online stores I've tried. Process couldn't be easier.

Jun 10, 2023
Jersey City Curtis
Jersey City Curtis
verifyVerified Buyer

For hassle-free contacts

The ordering process couldn't be easier and they get the contacts to my door in just a couple days. No headaches or hassle buying from these guys.

Jun 9, 2023
Annot Pouchard
Annot Pouchard
verifyVerified Buyer

Top rated customer support team

The customer service reps are so patient, knowledgeable and helpful every time I've called with a question. Definitely an underrated part of buying from them.

Jun 9, 2023
Beaufort Duplanty
Beaufort Duplanty
verifyVerified Buyer

Made My Eye Exams Easy-Peazy

Rather than fussing with visits to the eye doctor, uploading my prescription here took seconds. Saves me time, money and hassle.

Jun 8, 2023
Frank Naumann
Frank Naumann
verifyVerified Buyer

Discounts galore! They offer mad deals

These guys offer constant coupon codes, promo codes, discounts and money saving deals. More reasons to keep coming back to purchase from them again and again.

Jun 7, 2023
Christoffer Bach
Christoffer Bach
verifyVerified Buyer

Fantastic quality at prices that fit my budget

The contacts have lasted as long as promised with no issues, yet I'm still saving money compared to my old supplier. Quality AND affordable pricing

Jun 6, 2023
Alexa Miklós
Alexa Miklós
verifyVerified Buyer

Regular offers, I'm such a loyal customer now

After using them for a while, they now email me exclusive offers on a regular basis. The perks of being a loyal, long time customer!

Jun 5, 2023
Jay Underwood
Jay Underwood
verifyVerified Buyer

Quick shippin', no question askin'

Ordered on Tuesday, lenses arrived Friday like clockwork, no unnecessary questions asked. Speedy and efficient delivery that I can always count on.

Jun 2, 2023
Isaac Noble
Isaac Noble
verifyVerified Buyer

Feb 21, 2023

ContactsDirect Customer’s Q&A

user-name
no-comment
No question yet

ContactsDirect Features and Benefits

Here are some key features and benefits of Contactsdirect.com:

  • Wide Selection: They sell more than 20 top brands of contact lenses, including Acuvue, Air Optix, Biofinity, Biotrue, Dailies, and Precision 1. They also sell other brands, including Avaira, Biomedics, Clariti, Focus, FreshLook, MyDay, Proclear, and Ray-Ban contact lenses. They offer many types of contact lenses to fit a variety of preferences, needs, and prescriptions, including daily, weekly, and monthly contact lenses, single vision contacts, bifocal and multifocal contacts, and toric contacts for astigmatism.

  • Affordability: The prices are competitive, especially when using a discount or a coupon. They offer price matching and make getting a manufacturer’s rebate easy. Ordering a year’s supply of contacts will get you a significant discount.

  • Insurance: They work directly with vision insurance plans, which many online retailers don’t. This is a plus for customers who prefer not to have to file claims on their own.

  • Shipping: Standard shipping is free.

  • Vision Assessment Tool: You can use their vision assessment tool if your prescription is out of date.

  • Customer Service: They have helpful customer service representatives.

  • Return Policy: You can return unopened contacts and contact solutions in their original packaging for a refund within six months of purchase. You get a full refund minus shipping costs.

Please note that it's always important to have your prescription ready before you start shopping for contacts online. Also, be sure to double-check the retailer's return policy in case you need to make a return.

ContactsDirect Pricing

Pricing Overview for ContactsDirect

ContactsDirect offers a variety of contact lenses with pricing that varies based on brand, prescription, and purchase quantity. Here are the key pricing details:

  • Annual Supply Discounts: Purchasing an annual supply can lead to savings of up to $100 off the total price.
  • Average Costs:
    • For a nearsighted individual, the annual cost typically ranges from $220 to $260.
    • Daily disposables may cost between $500 and $700 annually.
    • Contacts for astigmatism generally range from $50 to $70 per box, leading to a similar annual total.
  • Bulk Purchases: Buying in bulk can significantly reduce the price per box, making it more economical.

Additionally, ContactsDirect provides free standard shipping on all orders and frequently runs promotions, including a 15% discount on all orders with specific promo codes. They also accept various vision insurance plans directly, which can further alleviate costs.

For detailed pricing based on specific brands or needs, visiting their website or contacting customer service is recommended.

About contactsdirect.com Payment Method?

ContactsDirect.com accepts a variety of payment methods. These include Credit cards (Visa, MasterCard, Discover, American Express), PayPal, Klarna, Afterpay, Affirm, and Apple Pay. Please note that they are not able to accept checks or cash on delivery (COD) at this time.

ContactsDirect FAQs

FAQ

ContactsDirect Alternatives

Here are some of the top alternatives to Contactsdirect.com:

  1. Warby Parker: Known for their stylish products and features, they carry big-name contact brands like Acuvue, Biofinity, and Dailies, as well as their own line of daily contacts, called Scout.
  2. GlassesUSA.com: They offer specialized lenses and a 30% off on contact lenses with a code.
  3. 1-800 Contacts: Recognizable name in remote contacts retail, they carry over 150 brands including Acuvue, Biofinity, Air Optix, Clariti, and FreshLook.
  4. Lens.com: Known as the cheapest online contacts retailer.
  5. ContactsDirect: Known for offering discounts.
  6. Discount Contacts: Best for returns.
  7. Contact Lens King: Best for buying in bulk.
  8. GlassesUSA: Best for bifocal and multifocal contacts.

Please note that it's always important to have your prescription ready before you start shopping for contacts online. Also, be sure to double-check the retailer's return policy in case you need to make a return.

FAQ

How To Open A ContactsDirect Account?

To open an account on Contactsdirect.com, follow these steps:

  1. Visit the Contactsdirect.com website.
  2. Click on the login link in the corner of the screen.
  3. Click on Register.
  4. Enter your E-mail address and create a Password.
  5. Click on LOGIN.

If you forget your password, click on Forgot Password, enter your email address, and a link to reset your password will be sent to you. Remember to check your junk, spam, or bulk mail folders if you can't find the email.

Once you have an account, you can see your plan, check your insurance, see prescriptions, orders, and more. To purchase lenses, you need to enter your prescription and some contact information for your doctor. Always have your prescription ready before you start shopping for contacts online.

FAQ

What payment methods are accepted by ContactsDirect?

ContactsDirect accepts a variety of payment methods, such as Credit cards (Visa, MasterCard, Discover, American Express), PayPal, Klarna, Afterpay, Affirm, and Apple Pay.
FAQ

What is ContactsDirect's return policy?

ContactsDirect accepts returns within 6 months of the purchase date, provided that the item is in its original condition and unopened.
FAQ

Does ContactsDirect offer international delivery?

At this time they do not. They only offer shipping to United States physical postal addresses including Alaska and Hawaii.
FAQ

Can I cancel my order at ContactsDirect?

Yes, you can cancel your order at ContactsDirect as long as it has not been shipped. Once an order is shipped, it cannot be cancelled.
FAQ

Does ContactsDirect offer any discount or promotion?

They offer a student discount of 15% off with UNIDAYS.
FAQ

How long does it take to receive an order from ContactsDirect.com?

Orders from ContactsDirect.com typically ship within 5-7 days for free. However, the total delivery time can vary between one and 10 business days depending on the shipping method chosen. Please note that these estimates do not include the time required to verify your prescription. If you require faster shipping, the company offers overnight shipping for $19.99 or delivery within 1-2 business days.

FAQ

About contactsdirect.com Prices and Cost?

ContactsDirect is an online store that sells a variety of contact lenses and solutions. They offer a limited time discount of 15% off all orders when you purchase on the site. They also provide free standard shipping and accept most insurance plans including Eyemed, Aetna and many more. They sell more than 20 top brands of contact lenses including Acuvue, Air Optix, Biofinity, Biotrue, Dailies, and Precision 1. They also sell other brands, including Avaira, Biomedics, Clariti, Focus, FreshLook, MyDay, Proclear and Ray-Ban contact lenses. They offer daily, weekly and monthly contact lenses. They also sell single vision contacts, bifocal and multifocal contacts, and toric contacts for astigmatism. The cost of buying from ContactsDirect will vary according to your prescription and your preferred brand of contacts. Buying in bulk also reduces the price of your order. For example, two 90-count boxes of Acuvue TruEye dailies (enough for 3 months) cost $209. If you buy enough boxes to last a year, a $100 discount will be applied to your order. They also offer several ways to save on buying contact lenses online. A few deals, offers and promos you can find on ContactsDirect include: Everyday discount promo code offers 15% off plus free shipping, Annual supply discount gives you up to $100 off a year’s worth of contacts.

FAQ

About contactsdirect.com Popular Products and Services?

ContactsDirect is an online contact lens seller that offers a variety of contact lens brands. They provide free standard shipping and a number of discounts. The company accepts vision insurance directly, which is a plus for customers who prefer not to have to file claims on their own.

ContactsDirect.com sells more than 20 top brands of contact lenses. The most popular brands they sell include: Acuvue, Air Optix, Biofinity, Biotrue, Dailies, and Precision 1. They also sell other brands, including Avaira, Biomedics, Clariti, Focus, FreshLook, MyDay, Proclear and Ray-Ban contact lenses.

ContactsDirect offers many types of contact lens to fit a variety of preferences, needs and prescriptions. For example, they sell daily, weekly and monthly contact lenses. They also sell single vision contacts, bifocal and multifocal contacts, and toric contacts for astigmatism.

The online retailer can also be described as a one-stop shop. It sells contact lens solutions and eye drops from several brands including Clear Care, Opti-Free and Systane. Ordering from ContactsDirect provides an easy way to get all the lenses and solutions you need at the same time.

ContactsDirect is an established online contact lens seller with an impressive reputation. You can return unopened contacts and contact solutions in their original packaging for a refund within six months of purchase. You get a full refund minus shipping costs.

ContactsDirect gets good reviews overall. Plus, it has a score of four out of five stars on Trustpilot, a popular consumer review site. ContactsDirect reviews point out a number of benefits, including that the company accepts vision insurance, offers good prices and discount codes, ships contacts quickly, and has helpful customer service representatives.

ContactsDirect offers several ways to save on buying contact lenses online. A few deals, offers and promos you can find on ContactsDirect include: Everyday discount promo code offers 15% off plus free shipping, Annual supply discount gives you up to $100 off a year’s worth of contacts.

FAQ

What is the return policy of ContactsDirect?

The return policy of ContactsDirect allows for refunds if you meet specific criteria. Unopened boxes of contacts and contact solution can be returned within 6 months of receiving your order. The boxes must be undamaged and not defaced in any way including writing on boxes. Once your return is received, ContactsDirect will issue a refund within 10 business days.

FAQ

How do I order from ContactsDirect.com

Here are the steps to order from ContactsDirect.com:

  1. Find your contacts: Find your contact lenses brand from their wide range available.
  2. Enter your prescription: Enter your prescription values. If you don’t have your prescription to hand, you can find your prescription details on the side of your contact lens box.
  3. Add to cart: Add your product to cart.
  4. Give them your doctor’s details: Fill in your doctor’s information so that they can contact him/her to confirm your prescription details. Alternatively, you can upload a digital copy of your prescription.
  5. Complete your order: Place your order and, once your prescription is verified, they'll ship your contact lenses for free.

Please note that you'll need a valid contact lens prescription and the name and contact information of your eye doctor to place an order. Most contact lens prescriptions are valid for 12 months. They must validate the prescription of any order placed on their site by contacting your doctor on your behalf. Understanding your prescription and knowing how to read a contact lens prescription is essential. It contains specific information about the corrective power required to help you see clearly.

They offer free shipping & returns for all online orders. Most vision insurance plans are accepted and you can use your vision benefits (including HSA and FSA dollars) for all your online orders. If you have any questions or need help, you can contact their customer service via phone, email or live chat. They also offer a dedicated customer service.

Remember to check if there are any ongoing offers before placing your order. For example, they might offer a certain percentage off all orders when you purchase on the site. They also accept most insurance plans including Eyemed, Aetna and many more. You can use your benefits, HSA/FSA dollars on contacts and save big on supply savings. They also offer the option to pick up your contact lens order at your nearest LensCrafters and Sunglass Hut store. Simply select this option at checkout.

I hope this helps! If you need more information, feel free to ask.

FAQ

How do I use Apple Pay on ContactsDirect.com?

To use Apple Pay on ContactsDirect.com, you would typically go through the following steps:

  1. Find your contacts: Search for your contact lenses brand from the wide range available on the website.
  2. Enter your prescription: Input your prescription values. If you don’t have your prescription to hand, you can find your prescription details on the side of your contact lens box.
  3. Add to cart: Add your product to the cart.
  4. Give doctor’s details: Fill in your doctor’s information so that ContactsDirect can contact them to confirm your prescription details. Alternatively, you can upload a digital copy of your prescription.
  5. Complete your order: When you reach the payment section, select Apple Pay as your payment method.

Please note that the availability of Apple Pay as a payment option may vary depending on your location and the device you are using. If you encounter any issues, consider reaching out to ContactsDirect's customer service for assistance.

FAQ

contactsdirect.com Return Policy?

At ContactsDirect, they offer full refunds on unopened, undamaged, and unaltered boxes of contact lenses. If a person completes an online return authorization request, ContactsDirect sends them a prepaid shipping label within 48 hours. People who receive damaged or defective products should call the company’s customer service line. ContactsDirect accepts returns of unopened boxes of lenses or solutions within 6 months of purchase. To receive a full refund, the boxes must be undamaged and not defaced in any way including writing on boxes. Once your return is received, ContactsDirect will issue a refund within 10 business days.

As for the shipping policy, ContactsDirect offers free standard shipping for all your online orders. This shipping option takes 7 to 10 business days from when your order is processed. If you’d like, you can get your order within 3 to 5 business days for around $12, or within 1 to 2 business days for about $20. ContactsDirect also offers a ‘Collect in store” service in almost 2000 LensCrafters or Sunglass Hut locations. The “Collect in store” service is completely free. Standard shipping lead time may vary. Please remember that once your order is delivered in store and ready for pick-up, you will have up to 14 days to collect it.

FAQ

What is the customer service number for ContactsDirect?

The customer service number for ContactsDirect is 1-844-553-6737. They are available from Monday to Friday between 8:30 AM and 5:30 PM EST, and on Saturday from 9:00 AM to 5:30 PM EST. Please note that they are closed on Sundays.

Explore Similar Stores

See All Stores
store-name

Rx Able

(5 / 5)Add rating
Eye Care
store-name

1-800 Contacts

(4.5 / 5)Add rating
Eye Care
Contact Lenses
store-name

Contacts Cart

(4.7 / 5)Add rating
Contact Lenses
store-name

Ohmykitty

(4.5 / 5)Add rating
Contact Lenses
store-name

Eyeconic

(4.5 / 5)Add rating
Contact Lenses
store-name

WebEyeCare

(5 / 5)Add rating
Eye Care
Contact Lenses
store-name

Coastal

(5 / 5)Add rating
Eye Care
Contact Lenses
store-name

EyeBuyDirect

(4.3 / 5)Add rating
Eye Care
Contact Lenses