ContactsDirect Reviews

Orders from ContactsDirect.com typically ship within 5-7 days for free. However, the total delivery time can vary between one and 10 business days depending on the shipping method chosen. Please note that these estimates do not include the time required to verify your prescription. If you require faster shipping, the company offers overnight shipping for $19.99 or delivery within 1-2 business days.

ContactsDirect is an online store that sells a variety of contact lenses and solutions. They offer a limited time discount of 15% off all orders when you purchase on the site. They also provide free standard shipping and accept most insurance plans including Eyemed, Aetna and many more. They sell more than 20 top brands of contact lenses including Acuvue, Air Optix, Biofinity, Biotrue, Dailies, and Precision 1. They also sell other brands, including Avaira, Biomedics, Clariti, Focus, FreshLook, MyDay, Proclear and Ray-Ban contact lenses. They offer daily, weekly and monthly contact lenses. They also sell single vision contacts, bifocal and multifocal contacts, and toric contacts for astigmatism. The cost of buying from ContactsDirect will vary according to your prescription and your preferred brand of contacts. Buying in bulk also reduces the price of your order. For example, two 90-count boxes of Acuvue TruEye dailies (enough for 3 months) cost $209. If you buy enough boxes to last a year, a $100 discount will be applied to your order. They also offer several ways to save on buying contact lenses online. A few deals, offers and promos you can find on ContactsDirect include: Everyday discount promo code offers 15% off plus free shipping, Annual supply discount gives you up to $100 off a year’s worth of contacts.

ContactsDirect is an online contact lens seller that offers a variety of contact lens brands. They provide free standard shipping and a number of discounts. The company accepts vision insurance directly, which is a plus for customers who prefer not to have to file claims on their own.

ContactsDirect.com sells more than 20 top brands of contact lenses. The most popular brands they sell include: Acuvue, Air Optix, Biofinity, Biotrue, Dailies, and Precision 1. They also sell other brands, including Avaira, Biomedics, Clariti, Focus, FreshLook, MyDay, Proclear and Ray-Ban contact lenses.

ContactsDirect offers many types of contact lens to fit a variety of preferences, needs and prescriptions. For example, they sell daily, weekly and monthly contact lenses. They also sell single vision contacts, bifocal and multifocal contacts, and toric contacts for astigmatism.

The online retailer can also be described as a one-stop shop. It sells contact lens solutions and eye drops from several brands including Clear Care, Opti-Free and Systane. Ordering from ContactsDirect provides an easy way to get all the lenses and solutions you need at the same time.

ContactsDirect is an established online contact lens seller with an impressive reputation. You can return unopened contacts and contact solutions in their original packaging for a refund within six months of purchase. You get a full refund minus shipping costs.

ContactsDirect gets good reviews overall. Plus, it has a score of four out of five stars on Trustpilot, a popular consumer review site. ContactsDirect reviews point out a number of benefits, including that the company accepts vision insurance, offers good prices and discount codes, ships contacts quickly, and has helpful customer service representatives.

ContactsDirect offers several ways to save on buying contact lenses online. A few deals, offers and promos you can find on ContactsDirect include: Everyday discount promo code offers 15% off plus free shipping, Annual supply discount gives you up to $100 off a year’s worth of contacts.

The return policy of ContactsDirect allows for refunds if you meet specific criteria. Unopened boxes of contacts and contact solution can be returned within 6 months of receiving your order. The boxes must be undamaged and not defaced in any way including writing on boxes. Once your return is received, ContactsDirect will issue a refund within 10 business days.

Here are the steps to order from ContactsDirect.com:

1. Find your contacts: Find your contact lenses brand from their wide range available.
2. Enter your prescription: Enter your prescription values. If you don’t have your prescription to hand, you can find your prescription details on the side of your contact lens box.
3. Add to cart: Add your product to cart.
4. Give them your doctor’s details: Fill in your doctor’s information so that they can contact him/her to confirm your prescription details. Alternatively, you can upload a digital copy of your prescription.
5. Complete your order: Place your order and, once your prescription is verified, they'll ship your contact lenses for free.

Please note that you'll need a valid contact lens prescription and the name and contact information of your eye doctor to place an order. Most contact lens prescriptions are valid for 12 months. They must validate the prescription of any order placed on their site by contacting your doctor on your behalf. Understanding your prescription and knowing how to read a contact lens prescription is essential. It contains specific information about the corrective power required to help you see clearly.

They offer free shipping & returns for all online orders. Most vision insurance plans are accepted and you can use your vision benefits (including HSA and FSA dollars) for all your online orders. If you have any questions or need help, you can contact their customer service via phone, email or live chat. They also offer a dedicated customer service.

Remember to check if there are any ongoing offers before placing your order. For example, they might offer a certain percentage off all orders when you purchase on the site. They also accept most insurance plans including Eyemed, Aetna and many more. You can use your benefits, HSA/FSA dollars on contacts and save big on supply savings. They also offer the option to pick up your contact lens order at your nearest LensCrafters and Sunglass Hut store. Simply select this option at checkout.

I hope this helps! If you need more information, feel free to ask.

ContactsDirect.com accepts a variety of payment methods. These include Credit cards (Visa, MasterCard, Discover, American Express), PayPal, Klarna, Afterpay, Affirm, and Apple Pay. Please note that they are not able to accept checks or cash on delivery (COD) at this time.

To use Apple Pay on ContactsDirect.com, you would typically go through the following steps:

1. Find your contacts: Search for your contact lenses brand from the wide range available on the website.
2. Enter your prescription: Input your prescription values. If you don’t have your prescription to hand, you can find your prescription details on the side of your contact lens box.
3. Add to cart: Add your product to the cart.
4. Give doctor’s details: Fill in your doctor’s information so that ContactsDirect can contact them to confirm your prescription details. Alternatively, you can upload a digital copy of your prescription.
5. Complete your order: When you reach the payment section, select Apple Pay as your payment method.

Please note that the availability of Apple Pay as a payment option may vary depending on your location and the device you are using. If you encounter any issues, consider reaching out to ContactsDirect's customer service for assistance.

At ContactsDirect, they offer full refunds on unopened, undamaged, and unaltered boxes of contact lenses. If a person completes an online return authorization request, ContactsDirect sends them a prepaid shipping label within 48 hours. People who receive damaged or defective products should call the company’s customer service line. ContactsDirect accepts returns of unopened boxes of lenses or solutions within 6 months of purchase. To receive a full refund, the boxes must be undamaged and not defaced in any way including writing on boxes. Once your return is received, ContactsDirect will issue a refund within 10 business days.

As for the shipping policy, ContactsDirect offers free standard shipping for all your online orders. This shipping option takes 7 to 10 business days from when your order is processed. If you’d like, you can get your order within 3 to 5 business days for around $12, or within 1 to 2 business days for about $20. ContactsDirect also offers a ‘Collect in store” service in almost 2000 LensCrafters or Sunglass Hut locations. The “Collect in store” service is completely free. Standard shipping lead time may vary. Please remember that once your order is delivered in store and ready for pick-up, you will have up to 14 days to collect it.

The customer service number for ContactsDirect is 1-844-553-6737. They are available from Monday to Friday between 8:30 AM and 5:30 PM EST, and on Saturday from 9:00 AM to 5:30 PM EST. Please note that they are closed on Sundays.